About Orlando

We invite you to visit our website and discover the perfect destination for the unforgettable vacation you wish to spend this year. Orlando will definitely help you live a unique and amazing experience. In fact, this wonderful city has so many attractions to offer, that you simply have to see it with your own eyes.

From the first moment you enter the city, you'll fell like having stepped into a world of fairytale. Why fairytale? Because magic is everywhere, because it makes you smile, because you feel romantic, because you're getting younger, because you seem to have grown taller and because you've finally decided to pay us a visit.

Customer Service

Orlando Hotels will always be here for you, 24 hours a day, 7 days a week, 365 days a year. If you wish to make or cancel a reservation, please call toll free 1-888-254-0637 or outside the U.S. please call 00-800-84469370 and +1-210-507-5997. Whenever you have a problem or question, please send us a message at the email address rooms@orlando-vacation-hotel.com or you can use Help section. We'd love to hear from you.

Is it safe to use my credit card to make a reservation online?

We are confident that your credit card transactions on Orlando City Hotel are safe. In fact, we back every credit card purchase with our Orlando City Hotel Safe Shopping Guarantee. See guarantee details below.

We guarantee that every transaction you make on our site will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at this site. See guarantee details below.

Why is Orlando City Hotel is so safe?

Safe Technology: We employ security measures such as Secure Socket Layer technology (SSL) to protect the loss, misuse and alteration of your personal information. SSL, which is utilized by most popular browsers, including Netscape and Microsoft Explorer, provides the advanced encryption tools necessary to protect information transmitted between your computer and our server. Encryption simply means that your information is converted into code before it is dispatched over the Internet. Our secure server encrypts all personal information, including your name, address, and credit card information, so that it cannot be read as it is transmitted over the Internet when you make a reservation.

When making a reservation online, we also employ Virtual Private Network technology (VPN) to encrypt your personal information when sharing it with a third party vendor.

Guarantee Details:

1. Under the Fair Credit Billing Act, your credit card company can not hold you liable for more than $50.00 of fraudulent charges. If your credit card company does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Orlando City Hotel while using the secure server.

2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.